Making A Purchase
aking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order. Domes are shown in English sizes but click on “More Info” and the Metric size is shown.
e accept all major credit cards. If you are shopping from outside the USA, place your order and your credit card company will convert the transaction to your own currency. We do not share your personal information or credit card information with anyone.
Shipping And Handling
tems ordered will normally be shipped within 2 to 3 days of the order. (Large orders may need additional time). Items are normally shipped by USPS however a comparison of other couriers is made to give the customer the best service. Shipping charges are based on actual charges for shipping. If an item is out of stock a notice will be sent to the customer to let them know when the item will be shipped.
Delivery Schedule
e ship your orders right away (subject to stock availability or special request). USA orders are sent by UPS ground or Priority Mail or 2nd day air, and should be received in 1 to 5 days, provided the order is received before 4pm. International orders are generally received in 3 to 15 days, depending on the destination country and customs clearance.
Back Orders
f your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
e know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed, using 128 bit SSL encryption. They are decrypted after they reach our computer and they are not held in clear text on any web site.
Guarantee
e guarantee your satisfaction. If the product you receive is not as you expected, you may return it within 7 days of receipt for a refund. This does not affect your statutory rights as a consumer.
eaching Us If you need to reach us, please email us at the Contact Us Page, alternatively, you can call (386) 658-1167 or write to us at:
Glassdomes.com
Box 4779
Dowling Park, FL 32064386-658-1167